FreeRunner unable to work with 3G SIM cards

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== FreeRunner SIM compatibility ==
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See also: [[FreeRunner_Hardware_Issues#Some_SIMs_Don.27t_Work|FreeRunner Hardware Issues]]
  
See also: [http://wiki.openmoko.org/wiki/Freerunner_Hardware_Issues#Some_SIMs_Don.27t_Work Freerunner Hardware Issues]
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Formerly there have been some problems with certain SIM cards. ([http://docs.openmoko.org/trac/ticket/666 track ticket]) These issues were fixed with the new GSM firmware. If your FreeRunner has some problems with certain SIM-cards see [[GSM/Flashing]] in order to update the firmware.
  
=== Carrier ===
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[[Category:Neo FreeRunner Hardware]]
 
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There is carrier page documented carriers compatibility [http://wiki.openmoko.org/wiki/Carriers Carriers]
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=== TRAC Ticket 666 ===
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TRAC ticket  [http://docs.openmoko.org/trac/ticket/666 666] applies to GTA01 (Neo 1973) and NOT to GTA02 (Neo Freerunner).
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== Compatibility table (FreeRunner/GTA02)==
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Please fill out following table .
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{| class="wikitable sortable" style="margin: 0em " cellspacing="0" cellpadding="3" border="1"
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!Carrier Name!! Error Message !! SIM Card Type!! Country !!Link to picture of SIM card!!Your name!!Did new SIM card solve problem?||Notes
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|-
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| CHT || Unable to use GSM  ||Dont' know||  R.O.C Taiwan || no pics ||王孟蒂 Brenda Wang|| ||When I put it on my Neo, it can't dial out
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|-
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| AT&T || Unable to use GSM  || 71234 G ||  US || no pics || || || 71234 G SIM not working, 71234 O somebody in discuss thread say it could work
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|-
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| AT&T || Failed to register  || 71234 D||  US || see below || [[Special:Emailuser/Safire|Safire]] || Switched to T-Mobile || Got strong Signal Bars with 2007.2 image despite "Registering...".  Actually managed to dial and remote phone showed number, but never completed a full call.  Dialer kept crashing.  Pre-paid brand new sim, purchased July 2008
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|-
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| Vodafone || "SIM not inserted"  || some 3G capable||  DE || no pics || Felix Mahnke || || card is a a contracted debitel from April 2007
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|-
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| T-Mobile || No Error  || 2G SIM ||  US || no pics || Community List || || Pre-paid SIM
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|-
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| e-plus || not working  || 3G SIM ||  DE || no pics || Community List || || Plan SIM
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|-
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| e-plus (SIMYO) || 2G seems working/3G not || 2G/3G SIM ||  DE || no pics || Community List || || Pre-Paid SIM https://www.simyo.de/de/informieren/umts.html SIMYO has 2 voltage 1.8/3.3v 72K 1.8V #569 J276/2K 3V #568 H276
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|-
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| e-plus || working  || 2G SIM ||  DE || no pics || Community List || || Plan SIM
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|-
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| O2 || Not certain/Not working  || 3G SIM ||  DE || no pics || Community List || || Plan SIM, CME: 32, (1001710251761MC working)
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|-
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|-
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| vodafone(D2 Mannesmann) || working  || 2G SIM ||  DE || no pics || Community List || || Plan SIM
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|-
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| Blau SIM  || some working  || 2G/3G SIM ||  DE || no pics || Community List || || 16K 3V #343 H73 (not work)
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|-
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| Orange || working  || 2G/3G some wokring ||  DE || no pics || Community List || || None
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|-
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| T-Mobile || Not certain/Not working || unknown ||  DE || no pics || Community List || || None
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|-
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|}
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== User Provided tested SIM pictures ==
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[[Image:ATT_3G_71234D_SIM.JPG|left|thumb|200px|AT&T 3G 71234 D]]
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Base on community post:
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The 71324 is the SKU for the AT&T latest UICC.
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The 2022 is the Vendor and Version number.
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Some cards the vendor numbers are
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  2 - G&D
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  3 - Gemalto
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  4 - Oberthur
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Usually user will get CME ERROR 13 (sim failure), rather than CME ERROR 10 (sim not inserted) when 3G SIM not working.
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CME ERROR: 32 is Network not allowed, emergency calls only, might because the card not activated.
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== The Error ==
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<pre>
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Here is the AT command:
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root@om-gta02:~# libgsmd-tool -m atcmd
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libgsm-tool - (C) 2006-2007 by Harald Welte and OpenMoko, Inc.
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This program is Free Software and has ABSOLUTELY NO WARRANTY
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AT
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STR=`AT'
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RSTR=`OK'
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AT+CFUN=1
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STR=`AT+CFUN=1'
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RSTR=`OK'
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AT+CPIN?
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STR=`AT+CPIN?'
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RSTR=`+CPIN: SIM PIN'
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AT+CPIN="MyPIN"
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STR=`AT+CPIN="MyPIN"'
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RSTR=`OK'
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AT+CPIN?
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STR=`AT+CPIN?'
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RSTR=`+CPIN: SIM PIN'
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AT+CREG=1
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STR=`AT+CREG=1'
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RSTR=`OK'
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AT+COPS=0
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STR=`AT+COPS=0'
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EVENT: Netreg searching for network
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EVENT: Netreg registration denied
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cme error: 32
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RSTR=`+CME ERROR: 32'
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EVENT: Signal Quality: 31
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EVENT: Signal Quality: 31
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</pre>
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[[Category:Information]]
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Latest revision as of 22:30, 22 February 2010

See also: FreeRunner Hardware Issues

Formerly there have been some problems with certain SIM cards. (track ticket) These issues were fixed with the new GSM firmware. If your FreeRunner has some problems with certain SIM-cards see GSM/Flashing in order to update the firmware.

Personal tools

FreeRunner SIM compatibility

See also: Freerunner Hardware Issues

Carrier

There is carrier page documented carriers compatibility Carriers

TRAC Ticket 666

TRAC ticket 666 applies to GTA01 (Neo 1973) and NOT to GTA02 (Neo Freerunner).

Compatibility table (FreeRunner/GTA02)

Please fill out following table .


Carrier Name Error Message SIM Card Type Country Link to picture of SIM card Your name Did new SIM card solve problem? Notes
CHT Unable to use GSM Dont' know R.O.C Taiwan no pics 王孟蒂 Brenda Wang When I put it on my Neo, it can't dial out
AT&T Unable to use GSM 71234 G US no pics 71234 G SIM not working, 71234 O somebody in discuss thread say it could work
AT&T Failed to register 71234 D US see below Safire Switched to T-Mobile Got strong Signal Bars with 2007.2 image despite "Registering...". Actually managed to dial and remote phone showed number, but never completed a full call. Dialer kept crashing. Pre-paid brand new sim, purchased July 2008
Vodafone "SIM not inserted" some 3G capable DE no pics Felix Mahnke card is a a contracted debitel from April 2007
T-Mobile No Error 2G SIM US no pics Community List Pre-paid SIM
e-plus not working 3G SIM DE no pics Community List Plan SIM
e-plus (SIMYO) 2G seems working/3G not 2G/3G SIM DE no pics Community List Pre-Paid SIM https://www.simyo.de/de/informieren/umts.html SIMYO has 2 voltage 1.8/3.3v 72K 1.8V #569 J276/2K 3V #568 H276
e-plus working 2G SIM DE no pics Community List Plan SIM
O2 Not certain/Not working 3G SIM DE no pics Community List Plan SIM, CME: 32, (1001710251761MC working)
vodafone(D2 Mannesmann) working 2G SIM DE no pics Community List Plan SIM
Blau SIM some working 2G/3G SIM DE no pics Community List 16K 3V #343 H73 (not work)
Orange working 2G/3G some wokring DE no pics Community List None
T-Mobile Not certain/Not working unknown DE no pics Community List None

User Provided tested SIM pictures

AT&T 3G 71234 D

Base on community post:

The 71324 is the SKU for the AT&T latest UICC. The 2022 is the Vendor and Version number.

Some cards the vendor numbers are

  2 - G&D
  3 - Gemalto
  4 - Oberthur

Usually user will get CME ERROR 13 (sim failure), rather than CME ERROR 10 (sim not inserted) when 3G SIM not working.

CME ERROR: 32 is Network not allowed, emergency calls only, might because the card not activated.

The Error

Here is the AT command:

root@om-gta02:~# libgsmd-tool -m atcmd
libgsm-tool - (C) 2006-2007 by Harald Welte and OpenMoko, Inc.
This program is Free Software and has ABSOLUTELY NO WARRANTY

AT
STR=`AT'
RSTR=`OK'
AT+CFUN=1
STR=`AT+CFUN=1'
RSTR=`OK'
AT+CPIN?
STR=`AT+CPIN?'
RSTR=`+CPIN: SIM PIN'
AT+CPIN="MyPIN"
STR=`AT+CPIN="MyPIN"'
RSTR=`OK'
AT+CPIN?
STR=`AT+CPIN?'
RSTR=`+CPIN: SIM PIN'
AT+CREG=1
STR=`AT+CREG=1'
RSTR=`OK'
AT+COPS=0
STR=`AT+COPS=0'
EVENT: Netreg searching for network 
EVENT: Netreg registration denied 
cme error: 32
RSTR=`+CME ERROR: 32'
EVENT: Signal Quality: 31
EVENT: Signal Quality: 31