FreeRunner unable to work with 3G SIM cards

From Openmoko

(Difference between revisions)
Jump to: navigation, search
(TRAC Ticket 666: removed comments because nobody complains, still readable in discussions.)
(removing most of the content of this page as this problem was fixed long ago with the new GSM firmware)
 
(48 intermediate revisions by 19 users not shown)
Line 1: Line 1:
== FreeRunner SIM compatibility ==
 
 
 
See also: [[FreeRunner_Hardware_Issues#Some_SIMs_Don.27t_Work|FreeRunner Hardware Issues]]
 
See also: [[FreeRunner_Hardware_Issues#Some_SIMs_Don.27t_Work|FreeRunner Hardware Issues]]
  
=== Carrier ===
+
Formerly there have been some problems with certain SIM cards. ([http://docs.openmoko.org/trac/ticket/666 track ticket]) These issues were fixed with the new GSM firmware. If your FreeRunner has some problems with certain SIM-cards see [[GSM/Flashing]] in order to update the firmware.
 
+
There is carrier page documented carriers compatibility [[Carriers]]
+
 
+
=== TRAC Ticket 666 ===
+
TRAC ticket  [http://docs.openmoko.org/trac/ticket/666 666] applies to GTA01 (Neo 1973) and to GTA02 (Neo FreeRunner).
+
 
+
== Compatibility table (FreeRunner/GTA02)==
+
 
+
 
+
Please fill out following table .
+
 
+
 
+
{| class="wikitable sortable" style="margin: 0em " cellspacing="0" cellpadding="3" border="1"
+
!Carrier Name!! Error Message !! SIM Card Type!! Country !!Link to picture of SIM card!!Your name!!Did new SIM card solve problem?||Notes
+
|-
+
| TDC || Not working || 64K43 || Denmark || no pics || KB || Yes. They sent me a 64K23 card for free and that worked. || The chip on the new card is bigger. It has 4 contact points on each of the 2 columns, instead of 3 on each.
+
|-
+
| CHT || Unable to use GSM  ||Dont' know||  R.O.C Taiwan || no pics ||王孟蒂 Brenda Wang|| ||When I put it on my Neo, it can't dial out
+
|-
+
| AT&T || Unable to use GSM  || 71234 G ||  US || no pics || || || 71234 G SIM not working, 71234 O somebody in discuss thread say it could work
+
|-
+
| AT&T || Failed to register  || 71234 D||  US || see below || [[Special:Emailuser/Safire|Safire]] || Switched to T-Mobile || Got strong Signal Bars with 2007.2 image despite "Registering...".  Actually managed to dial and remote phone showed number, but never completed a full call.  Dialer kept crashing.  Pre-paid brand new sim, purchased July 2008
+
|-
+
| Vodafone || cme 13, 32  || some 3G capable||  DE || no pics || [[Special:Emailuser/Fsp|Fsp]] || no || most up-to-date Plan debitel
+
|-
+
| T-Mobile || No Error  || 2G SIM ||  US || no pics || Community List || || Pre-paid SIM
+
|-
+
| e-plus || not working  || 3G SIM ||  DE || no pics || Community List || || Plan SIM
+
|-
+
| e-plus (SIMYO) || 2G seems working/3G not || 2G/3G SIM ||  DE || no pics || Community List || || Pre-Paid SIM https://www.simyo.de/de/informieren/umts.html SIMYO has 2 voltage 1.8/3.3v 72K 1.8V #569 J276/2K 3V #568 H276
+
|-
+
| e-plus || working  || 2G SIM ||  DE || no pics || Community List || || Plan SIM
+
|-
+
| O2 || Not certain/Not working  || 3G SIM ||  DE || no pics || Community List || || Plan SIM, CME: 32, (1001710251761MC working)
+
|-
+
| O2 || not working || 3G sim || DE || [http://kev.knet.eu/bugs/openmoko/sim-card/not_working_O2.png link] || [[Special:Emailuser/Kevin|Kevin]] || Did not solve. Both simcards (7 month old one and new one) are looking identical. || I would like to help on testing/whatever, feel free to contact me.
+
|-
+
| vodafone(D2 Mannesmann) || working  || 2G SIM ||  DE || no pics || Community List || || Plan SIM
+
|-
+
| Blau SIM  || some working  || 2G/3G SIM ||  DE || no pics || Community List || || 16K 3V #343 H73 (not work)
+
|-
+
| Orange || working  || 2G/3G some wokring ||  DE || no pics || Community List || || None
+
|-
+
| T-Mobile || Not certain/Not working || unknown ||  DE || no pics || Community List || || None
+
|-
+
| o2 || cme error: 100<br />
+
cme error: 313
+
|| 2G possibly 3g? ||  UK || no pics.. YET. || [[Special:Emailuser/tdobson|tdobson]] || other SIMs work - MTS(RU) Orange(UK) Vodafone(UK) || Prepaid. Feel free to contact me.
+
|-
+
| Orange || working || 3G "USIM" || FR || (see below) || KewlCat || Om2008.8-update (20080827) solved it || Pre-paid SIM
+
|-
+
|}
+
 
+
== User Provided tested SIM pictures ==
+
 
+
[[Image:ATT_3G_71234D_SIM.JPG|left|thumb|200px|AT&T 3G 71234 D]]
+
 
+
Base on community post:
+
 
+
The 71324 is the SKU for the AT&T latest UICC.
+
The 2022 is the Vendor and Version number.
+
 
+
Some cards the vendor numbers are
+
  2 - G&D
+
  3 - Gemalto
+
  4 - Oberthur
+
 
+
Usually user will get CME ERROR 13 (sim failure), rather than CME ERROR 10 (sim not inserted) when 3G SIM not working.
+
 
+
CME ERROR: 32 is Network not allowed, emergency calls only, might because the card not activated.
+
 
+
== The Error ==
+
<pre>
+
Here is the AT command:
+
 
+
root@om-gta02:~# libgsmd-tool -m atcmd
+
libgsm-tool - (C) 2006-2007 by Harald Welte and Openmoko, Inc.
+
This program is Free Software and has ABSOLUTELY NO WARRANTY
+
 
+
AT
+
STR=`AT'
+
RSTR=`OK'
+
AT+CFUN=1
+
STR=`AT+CFUN=1'
+
RSTR=`OK'
+
AT+CPIN?
+
STR=`AT+CPIN?'
+
RSTR=`+CPIN: SIM PIN'
+
AT+CPIN="MyPIN"
+
STR=`AT+CPIN="MyPIN"'
+
RSTR=`OK'
+
AT+CPIN?
+
STR=`AT+CPIN?'
+
RSTR=`+CPIN: SIM PIN'
+
AT+CREG=1
+
STR=`AT+CREG=1'
+
RSTR=`OK'
+
AT+COPS=0
+
STR=`AT+COPS=0'
+
EVENT: Netreg searching for network
+
EVENT: Netreg registration denied
+
cme error: 32
+
RSTR=`+CME ERROR: 32'
+
EVENT: Signal Quality: 31
+
EVENT: Signal Quality: 31
+
</pre>
+
 
+
== Working and not working AT&T card ==
+
 
+
* Some AT&T cards have same vendor/ID number, but different contacts (Josh posted at 2008/8/24), following image shows that card that working (right) and not working (left) one.
+
 
+
[[Image:ATT_simcards_small.jpg]]
+
 
+
== Working SIM pics ==
+
 
+
[[Image:Adam_20080713_working_back.JPG]]
+
 
+
[[Image:KewlCat_20080829_Working_front.png]][[Image:Usim2.png]]
+
[[Image:Working-orange-usim.jpg]]
+
 
+
== Not Working SIM pics ==
+
* AT&T
+
 
+
[[Image:Adam_20080713_back_notworking.JPG]]
+
 
+
* Orange France
+
 
+
[[Image:Jean_20080715_orange_back_notworking.JPG.gif]]
+
 
+
* O2 Germany
+
 
+
[[Image:O2-sim-nonworking-tesa.jpg]]
+
  
 
[[Category:Neo FreeRunner Hardware]]
 
[[Category:Neo FreeRunner Hardware]]

Latest revision as of 21:30, 22 February 2010

See also: FreeRunner Hardware Issues

Formerly there have been some problems with certain SIM cards. (track ticket) These issues were fixed with the new GSM firmware. If your FreeRunner has some problems with certain SIM-cards see GSM/Flashing in order to update the firmware.

Personal tools

FreeRunner SIM compatibility

See also: FreeRunner Hardware Issues

Carrier

There is carrier page documented carriers compatibility Carriers

TRAC Ticket 666

TRAC ticket 666 applies to GTA01 (Neo 1973) and to GTA02 (Neo FreeRunner).

Compatibility table (FreeRunner/GTA02)

Please fill out following table .


Carrier Name Error Message SIM Card Type Country Link to picture of SIM card Your name Did new SIM card solve problem? Notes
TDC Not working 64K43 Denmark no pics KB Yes. They sent me a 64K23 card for free and that worked. The chip on the new card is bigger. It has 4 contact points on each of the 2 columns, instead of 3 on each.
CHT Unable to use GSM Dont' know R.O.C Taiwan no pics 王孟蒂 Brenda Wang When I put it on my Neo, it can't dial out
AT&T Unable to use GSM 71234 G US no pics 71234 G SIM not working, 71234 O somebody in discuss thread say it could work
AT&T Failed to register 71234 D US see below Safire Switched to T-Mobile Got strong Signal Bars with 2007.2 image despite "Registering...". Actually managed to dial and remote phone showed number, but never completed a full call. Dialer kept crashing. Pre-paid brand new sim, purchased July 2008
Vodafone cme 13, 32 some 3G capable DE no pics Fsp no most up-to-date Plan debitel
T-Mobile No Error 2G SIM US no pics Community List Pre-paid SIM
e-plus not working 3G SIM DE no pics Community List Plan SIM
e-plus (SIMYO) 2G seems working/3G not 2G/3G SIM DE no pics Community List Pre-Paid SIM https://www.simyo.de/de/informieren/umts.html SIMYO has 2 voltage 1.8/3.3v 72K 1.8V #569 J276/2K 3V #568 H276
e-plus working 2G SIM DE no pics Community List Plan SIM
O2 Not certain/Not working 3G SIM DE no pics Community List Plan SIM, CME: 32, (1001710251761MC working)
O2 not working 3G sim DE link Kevin Did not solve. Both simcards (7 month old one and new one) are looking identical. I would like to help on testing/whatever, feel free to contact me.
vodafone(D2 Mannesmann) working 2G SIM DE no pics Community List Plan SIM
Blau SIM some working 2G/3G SIM DE no pics Community List 16K 3V #343 H73 (not work)
Orange working 2G/3G some wokring DE no pics Community List None
T-Mobile Not certain/Not working unknown DE no pics Community List None
o2 cme error: 100

cme error: 313

2G possibly 3g? UK no pics.. YET. tdobson other SIMs work - MTS(RU) Orange(UK) Vodafone(UK) Prepaid. Feel free to contact me.
Orange working 3G "USIM" FR (see below) KewlCat Om2008.8-update (20080827) solved it Pre-paid SIM

User Provided tested SIM pictures

AT&T 3G 71234 D

Base on community post:

The 71324 is the SKU for the AT&T latest UICC. The 2022 is the Vendor and Version number.

Some cards the vendor numbers are

  2 - G&D
  3 - Gemalto
  4 - Oberthur

Usually user will get CME ERROR 13 (sim failure), rather than CME ERROR 10 (sim not inserted) when 3G SIM not working.

CME ERROR: 32 is Network not allowed, emergency calls only, might because the card not activated.

The Error

Here is the AT command:

root@om-gta02:~# libgsmd-tool -m atcmd
libgsm-tool - (C) 2006-2007 by Harald Welte and Openmoko, Inc.
This program is Free Software and has ABSOLUTELY NO WARRANTY

AT
STR=`AT'
RSTR=`OK'
AT+CFUN=1
STR=`AT+CFUN=1'
RSTR=`OK'
AT+CPIN?
STR=`AT+CPIN?'
RSTR=`+CPIN: SIM PIN'
AT+CPIN="MyPIN"
STR=`AT+CPIN="MyPIN"'
RSTR=`OK'
AT+CPIN?
STR=`AT+CPIN?'
RSTR=`+CPIN: SIM PIN'
AT+CREG=1
STR=`AT+CREG=1'
RSTR=`OK'
AT+COPS=0
STR=`AT+COPS=0'
EVENT: Netreg searching for network 
EVENT: Netreg registration denied 
cme error: 32
RSTR=`+CME ERROR: 32'
EVENT: Signal Quality: 31
EVENT: Signal Quality: 31

Working and not working AT&T card

  • Some AT&T cards have same vendor/ID number, but different contacts (Josh posted at 2008/8/24), following image shows that card that working (right) and not working (left) one.

ATT simcards small.jpg

Working SIM pics

Adam 20080713 working back.JPG

KewlCat 20080829 Working front.pngUsim2.png Working-orange-usim.jpg

Not Working SIM pics

  • AT&T

Adam 20080713 back notworking.JPG

  • Orange France

Jean 20080715 orange back notworking.JPG.gif

  • O2 Germany

O2-sim-nonworking-tesa.jpg