Business phone

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Line 27: Line 27:
 
* Access to financial updates
 
* Access to financial updates
 
* Access to traffic updates/plane delays
 
* Access to traffic updates/plane delays
 +
* Location-based restaurant, transportation, and lodging info
  
 
=== Feature Needs: Sales Manager ===
 
=== Feature Needs: Sales Manager ===
Line 43: Line 44:
 
* Access to e-magazines, newspapers
 
* Access to e-magazines, newspapers
 
* Access to traffic updates/plane delays
 
* Access to traffic updates/plane delays
 +
* Location-based restaurant, transportation, and lodging info
  
 
[[Category:Business]]
 
[[Category:Business]]
 +
[[Category:Ideas]]

Latest revision as of 16:38, 2 September 2007

The business phone targets the traveling businessperson.

[edit] Customer Profile

  • Business manager: ages 25-55, responsible for P/L (profit/loss) of product lines/business units.
    • nnn potential total shipment, breakdown by region
    • Price comparable to high-end PDAs/phones
  • Sales manager: ages 25-55, responsible for fulfilling customer requests.
    • nnn potential total shipment, breakdown by region
    • Price comparable to high-end PDAs/phones

[edit] Feature Needs: Business Manager

  • Access to CRM database
    • Call from customer phone #
    • Enter notes into contact history
  • Access to sales data
    • Goal/actual review
  • Access to project management system
    • Job dispatch
    • Goal/actual review
  • Send and receive emails
    • Offline email editing
    • Convenient email composition tools/templates
  • Access to e-magazines, newspapers
  • Access to financial updates
  • Access to traffic updates/plane delays
  • Location-based restaurant, transportation, and lodging info

[edit] Feature Needs: Sales Manager

  • Access to CRM database
    • Call from customer phone #
    • Enter notes into contact history
    • Generate leads and quotes on-the-road
    • Send product datasheets on-the-road
  • Access to sales data
    • Access purchase history
    • Goal/actual review
  • Send and receive emails
    • Offline email editing
    • Convenient email composition tools/templates
  • Access to e-magazines, newspapers
  • Access to traffic updates/plane delays
  • Location-based restaurant, transportation, and lodging info
Personal tools

The business phone targets the traveling businessperson.

Customer Profile

  • Business manager: ages 25-55, responsible for P/L (profit/loss) of product lines/business units.
    • nnn potential total shipment, breakdown by region
    • Price comparable to high-end PDAs/phones
  • Sales manager: ages 25-55, responsible for fulfilling customer requests.
    • nnn potential total shipment, breakdown by region
    • Price comparable to high-end PDAs/phones

Feature Needs: Business Manager

  • Access to CRM database
    • Call from customer phone #
    • Enter notes into contact history
  • Access to sales data
    • Goal/actual review
  • Access to project management system
    • Job dispatch
    • Goal/actual review
  • Send and receive emails
    • Offline email editing
    • Convenient email composition tools/templates
  • Access to e-magazines, newspapers
  • Access to financial updates
  • Access to traffic updates/plane delays
  • Location-based restaurant, transportation, and lodging info

Feature Needs: Sales Manager

  • Access to CRM database
    • Call from customer phone #
    • Enter notes into contact history
    • Generate leads and quotes on-the-road
    • Send product datasheets on-the-road
  • Access to sales data
    • Access purchase history
    • Goal/actual review
  • Send and receive emails
    • Offline email editing
    • Convenient email composition tools/templates
  • Access to e-magazines, newspapers
  • Access to traffic updates/plane delays
  • Location-based restaurant, transportation, and lodging info