Business phone

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Line 24: Line 24:
 
** Offline email editing
 
** Offline email editing
 
** Convenient email composition tools/templates
 
** Convenient email composition tools/templates
 +
* Access to e-magazines, newspapers
 +
* Access to financial updates
 +
* Access to traffic updates/plane delays
  
 
=== Feature Needs: Sales Manager ===
 
=== Feature Needs: Sales Manager ===
Line 38: Line 41:
 
** Offline email editing
 
** Offline email editing
 
** Convenient email composition tools/templates
 
** Convenient email composition tools/templates
 +
* Access to e-magazines, newspapers
 +
* Access to traffic updates/plane delays
 +
 +
[[Category:Business]]

Revision as of 16:32, 2 September 2007

The business phone targets the traveling businessperson.

Customer Profile

  • Business manager: ages 25-55, responsible for P/L (profit/loss) of product lines/business units.
    • nnn potential total shipment, breakdown by region
    • Price comparable to high-end PDAs/phones
  • Sales manager: ages 25-55, responsible for fulfilling customer requests.
    • nnn potential total shipment, breakdown by region
    • Price comparable to high-end PDAs/phones

Feature Needs: Business Manager

  • Access to CRM database
    • Call from customer phone #
    • Enter notes into contact history
  • Access to sales data
    • Goal/actual review
  • Access to project management system
    • Job dispatch
    • Goal/actual review
  • Send and receive emails
    • Offline email editing
    • Convenient email composition tools/templates
  • Access to e-magazines, newspapers
  • Access to financial updates
  • Access to traffic updates/plane delays

Feature Needs: Sales Manager

  • Access to CRM database
    • Call from customer phone #
    • Enter notes into contact history
    • Generate leads and quotes on-the-road
    • Send product datasheets on-the-road
  • Access to sales data
    • Access purchase history
    • Goal/actual review
  • Send and receive emails
    • Offline email editing
    • Convenient email composition tools/templates
  • Access to e-magazines, newspapers
  • Access to traffic updates/plane delays
Personal tools

The business phone targets the traveling businessperson.

Customer Profile

  • Business manager: ages 25-55, responsible for P/L (profit/loss) of product lines/business units.
    • nnn potential total shipment, breakdown by region
    • Price comparable to high-end PDAs/phones
  • Sales manager: ages 25-55, responsible for fulfilling customer requests.
    • nnn potential total shipment, breakdown by region
    • Price comparable to high-end PDAs/phones

Feature Needs: Business Manager

  • Access to CRM database
    • Call from customer phone #
    • Enter notes into contact history
  • Access to sales data
    • Goal/actual review
  • Access to project management system
    • Job dispatch
    • Goal/actual review
  • Send and receive emails
    • Offline email editing
    • Convenient email composition tools/templates
  • Access to e-magazines, newspapers
  • Access to financial updates
  • Access to traffic updates/plane delays

Feature Needs: Sales Manager

  • Access to CRM database
    • Call from customer phone #
    • Enter notes into contact history
    • Generate leads and quotes on-the-road
    • Send product datasheets on-the-road
  • Access to sales data
    • Access purchase history
    • Goal/actual review
  • Send and receive emails
    • Offline email editing
    • Convenient email composition tools/templates
  • Access to e-magazines, newspapers
  • Access to traffic updates/plane delays